Uber Gold

Uber subscription initiative aimed at driving sales growth through targeted marketing research and data-driven customer insights.

View Full Process

View Full Process

Summer 2024

Year

4 Weeks

Duration

Research, Experience

Design

Georgia Tech

Location

Context

Project Objective

Leverage current market research to identify profit-growth opportunities for Uber and design a compelling customer experience

Research and Insights

Loyalty Programs

Market research on current loyalty programs that could possibly be implemented to Uber

Concept

Re-Introducing: Uber One

A tiered Uber One subsciption to improve customer experience and retention

Advertising

Paris 2024 Olympics

Leverage the Paris Olympics to enlist athletes as ambassadors for the new Uber One program.

Analysis

Profit Projections

Planning towards the future

Process

Finding a Fitting Form and Function

Guided by research and design criteria, I generated a wide range of concepts to find a design that ensure a quality solution

Uber Gold

Uber subscription initiative aimed at driving sales growth through targeted marketing research and data-driven customer insights.
Uber subscription initiative aimed at driving sales growth through targeted marketing research and data-driven customer insights.

View Full Process

View Full Process

Summer 2024

Year

Summer 2024

Year

4 Weeks

Duration

4 Weeks

Duration

Research, Experience

Design

Georgia Tech

Location

Georgia Tech

Location

Context

Context

Project Objective

Leverage current market research to identify profit-growth opportunities for Uber and design a compelling customer experience

Research and Insights

Research and Insights

Loyalty Programs

Market research on current loyalty programs that could possibly be implemented to Uber

Concept

Concept

Re-Introducing: Uber One

A tiered Uber One subsciption to improve customer experience and retention

Advertising

Advertising

Paris 2024 Olympics

Leverage the Paris Olympics to enlist athletes as ambassadors for the new Uber One program.

Analysis

Analysis

Profit Projections

Planning towards the future

Process

Process

Finding a Fitting Form and Function

Guided by research and design criteria, I generated a wide range of concepts to find a design that ensure a quality solution

Aaron Jiang. All Rights Reserved

Aaron Jiang. All Rights Reserved

Aaron Jiang. All Rights Reserved

Aaron Jiang. All Rights Reserved

Aaron Jiang. All Rights Reserved

Aaron Jiang. All Rights Reserved

Uber Gold

Uber subscription initiative aimed at driving sales growth through targeted marketing research and data-driven customer insights.
Uber subscription initiative aimed at driving sales growth through targeted marketing research and data-driven customer insights.

View Full Process

Summer 2024

Year

Summer 2024

Year

4 Weeks

Duration

4 Weeks

Duration

Research, Experience

Design

Georgia Tech

Location

Georgia Tech

Location

Context

Context

Project Objective

Leverage current market research to identify profit-growth opportunities for Uber and design a compelling customer experience

Research and Insights

Research and Insights

Loyalty Programs

Market research on current loyalty programs that could possibly be implemented to Uber

Concept

Concept

Re-Introducing: Uber One

A tiered Uber One subsciption to improve customer experience and retention

Advertising

Advertising

Paris 2024 Olympics

Leverage the Paris Olympics to enlist athletes as ambassadors for the new Uber One program.

Analysis

Analysis

Profit Projections

Planning towards the future

Process

Process

Finding a Fitting Form and Function

Guided by research and design criteria, I generated a wide range of concepts to find a design that ensure a quality solution